EAP Questions
What is an EAP?
An EAP is a program designed to provide prevention, early intervention and diagnosis at the earliest and most cost-effective setting.
What services does an EAP provide?
The EAP provides confidential, professional counseling for employees and their families with problems affecting their personal lives or job performance.
What is the scope of services?
The EAP provides visits for an assessment, short term problem resolution visits, referral to an appropriate behavioral health provider, follow up on efficacy of treatment, and reintegration.
What kinds of problems can the EAP help?
- Marriage and Family
- Alcohol and Drug Abuse
- Emotional Problems
- Budget and Finance Problems
- Communication Skills
- Stress Management
Who may use the EAP?
The EAP recognizes the problems at home affect you there and at work; therefore, the employee and any member of his or her immediate family are eligible to use the program.
How much does it cost?
Services provided within the scope of the EAP are at no cost to the client. If services beyond the scope of services are required the EAP will refer to the appropriate clinician authorized by the health plan.
Who provides EAP services?
Services are provided by trained certified EAP personnel. If the a client is found to require services beyond the scope of the EAP the EAP counselor is obligated by professional standards (EAPA and EASNA) to refer that patient to the appropriate network behavioral provider. The EAP counselor will not assume the role as the behavioral health professional and establish clinical relationship beyond the scope of the EAP.
How do I make an appointment with an EAP counselor?
You make an appointment with an EAP counselor by calling EAP Care, Inc at
(423) 899-1993.